Reservation - Make and park

Here you can find information about the following features:

• How to make a Reservation
• How to park with a Reservation

How to make a reservation

Found your desired location? Then let's make a reservation!

1. Choose “Make a reservation.”

2. Enter the start and end time for the reservation.

   • When making a reservation, make sure that the start time is in the future and the end time is after the start time.
   • Be sure to confirm both the start and end times!

3. Select the correct license plate.

   • By default, the app shows the license plate you have marked as “Active” under Vehicles. You can select a different vehicle by tapping the pencil icon.

4. Select your payment method and complete the payment for the reservation.

   • Information about payment methods can be found here.

5. You can find your booking in the app under “Bookings” (bottom menu, second button from the left).

 2. Park with your reservation

 After you have made your reservation, you are all set!

• You can find your booking via  your Bookings, recognizable by the calendar icon.
• Five minutes before your reservation begins, the button "Enter parking" will appear in your booking on the app.
• At several locations you can park without the app! Want to know how this works? Information can be found here.

Early Entry

If desired, you can start your reservation earlier. One hour before your reservation begins, an “Early entry” button will appear. You’ll pay for the additional time and can drive in right away.

Note: not all locations support this feature.

 

• After entering the parking space, the buttons "Exit parking" and "Door" will appear.
• You can easily extend your booking via the app, find out how to this here.
• With the button "Door" you get access by foot to the parking.
• With the button "Exit parking" you can leave the garage by car.